A viral TikTok from user @krisswith has reignited the conversation about customer entitlement, featuring a woman upset over her $16 margarita served with a single large ice cube. The video not only highlights the woman’s lack of understanding about liquid displacement but also underscores the daily challenges faced by service workers dealing with difficult customers.
What’s the Issue?
The conflict arose when the customer noticed her margarita wasn’t filled to the brim, assuming the restaurant was skimping on her drink. With cocktail prices on the rise, it’s not uncommon for patrons to feel shortchanged. However, most cocktails are carefully crafted using standard recipes—usually consisting of one shot of alcohol, mixer, and ice.
In this instance, the margarita included a single large ice cube, which the customer perceived as taking up too much space in the glass. Before even tasting the drink, she began to complain about the perceived lack of liquid.
The server patiently explained the concept of liquid displacement, noting that adding more mixer would alter the drink’s intended flavor profile.
What is Liquid Displacement?
Liquid displacement refers to how the volume of a liquid changes when another material, like ice, is added. Bartenders use this principle to ensure drinks are properly balanced and do not overflow. By accounting for displacement, they create cocktails that are visually appealing and consistent with recipes.
The Manager Gets Involved
Unsatisfied with the server’s explanation, the customer demanded to speak with the manager. The manager reiterated the same point about liquid displacement, but the customer remained unconvinced. Instead of enjoying her drink, she allowed pride and misunderstanding to sour her experience. To top it off, the customer later “dined-and-dashed,” citing a delayed dessert order as her reason.
TikTok Weighs In
The TikTok video has garnered over 370,400 views and more than 12,000 likes, sparking a wave of support for service workers and frustration with entitled customers.
Comments included:
- “Don’t waste your breath. Just fill it with mixer and put tequila in the stirrer straw.”
- “I served for one year, and that was enough for me.”
- “And here I am happily drinking a wrong drink because I don’t want to bother anyone.”
- “Why does no one understand liquid displacement?”
This incident serves as a reminder of the importance of kindness and understanding when interacting with service workers. A little patience can go a long way in ensuring a pleasant dining experience for everyone involved.
