“Call Ford corporate and keep complaining!”

A new video showcasing a frustrated Ford Maverick owner struggling to resolve ongoing issues raises the question: Are dealership customer service and maintenance staff so clueless they might as well be from another planet?

In the video, Ford Maverick owner and TikTok user Tyler (@outoffuel) highlights dozens of system alerts on his phone—issues that the unnamed dealership failed to replicate or resolve.

“These are all the warnings I get every single day,” Tyler explains, scrolling through repeated alerts for seat belt indicator lamp malfunctions and tire pressure monitoring system errors.

After arriving early for his appointment, he voiced frustration over the dealership’s lack of progress. “Woke up at 7 a.m. to be here on time, and they basically wasted our whole day. All they did was an oil change—which takes what, 10 minutes?—and fixed one recall issue.”

Could This Be a Lemon Law Case?

With the Ford Maverick nearing the 36,000-mile mark—where its warranty will no longer cover repairs—time is running out to resolve its ongoing issues.

For Tyler, pursuing a lemon law claim might be an option. These laws protect consumers who buy defective vehicles that dealerships fail to fix after multiple attempts. According to the Consumer Law Group, a valid claim can still apply even if the dealership insists it “cannot replicate the issue.”

To qualify, the defect must significantly impact the vehicle’s use, safety, or value, and the manufacturer or dealer must have had a reasonable number of chances to fix it. Given Tyler’s repeated visits for unresolved safety concerns—such as the restraint indicator lamp and tire pressure monitoring system—his case could potentially meet these requirements.

A Checklist for Tackling Ford Maverick Issues

Car enthusiasts on Quora have compiled a thorough checklist of steps for addressing these persistent Ford Maverick problems. Their advice includes keeping detailed records of every issue, seeking a second opinion, escalating concerns directly to Ford, and exploring legal action if necessary.

A Growing List of Maverick Complaints

The Daily Dot has previously reported on some mechanics’ skepticism toward the Ford Maverick.

Recent models have been plagued by multiple recalls and recurring issues. Among the most common complaints are malfunctions in the Body Control Module (BCM), which manages critical functions like lights, windows, and wipers. When faulty, the BCM can cause electrical failures or even overload circuits, potentially leading to more severe system-wide problems.

More Issues Emerging Beyond 38,000 Miles
Owners on forums like Maverick Truck Club have reported various problems surfacing as early as 38,000 miles, including brake, suspension, and interior component issues. Many of these concerns arise just as warranties near expiration, leaving owners anxious about costly out-of-pocket repairs.

The Ford Maverick Hybrid, in particular, has struggled with reliability. During a yearlong test by MotorTrend, the model faced five recalls, including problems with fuel tanks, airbag deployment, and electrical systems—raising serious questions about its long-term dependability.

Viewers Rally Behind the Owner
The video has racked up over 300,000 views, with commenters overwhelmingly siding with the owner. Many took aim at Ford’s handling of the situation while offering advice on how the couple should navigate their ongoing frustrations.

One commenter urged immediate action: “Stop driving it. Get a lawyer involved ASAP. Especially if you have proof of faults.”

Another advised escalating the issue directly to Ford: “Nope, call Ford corporate and complain, complain, complain. They will make sure it gets fixed. My mother-in-law never took hers in for a transmission recall, and when it failed, they still ended up fixing it.”

Others suggested the problem might be more about dealership practices than Ford itself: “It’s less of a Ford issue and more of a dealer issue. All dealerships do this because they don’t want to deal with warranty work.